This is a detailed exchange policy for Yaycheap, an online shopping platform. Here's a summarized version:
Key Points:
1. All purchases are final, and cash refunds are not available.
2. Exchanges may be offered for defective/damaged products, wrong items received, missing items, or wrong sizes.
3. Customers must contact Yaycheap within 24 hours and return the item within 3 days.
4. If the issue is due to Yaycheap's mistake, they will bear the costs of returning and dispatching the replacement item.
5. If the customer made an error, they will bear the costs of returning and dispatching the new item.
6. Certain items, such as earrings and nose rings, are non-returnable.
7. Yaycheap offers a two-week warranty on all products.
Contact Information:
- Instagram: @yaycheap (direct message)
- WhatsApp: +92 3046688100
Response Time:
Yaycheap's team will respond to inquiries within 24 working hours.